All orders are shipped directly from our Canadian warehouse to ensure fast, reliable service across Canada and the United States.

We ship worldwide. Some countries might be excluded from shipping. Please reach out to our customer service for more details.

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location:

• Canada: 5-8 business days
• United States: 3-5 business days
• International: 3-5 business days
  

You’ll receive a tracking number via email once your order ships.

Shipping fees are calculated at checkout based on your location. We offer free shipping to most international destinations. For more detail please consult our shipping policy page.

We accept Visa, MasterCard, American Express, PayPal, and major digital wallets for safe and convenient checkout.

Yes. DeCabana.com uses SSL encryption and secure payment gateways to protect all transactions.

If your order hasn’t been processed yet, we’ll do our best to accommodate changes or cancellations. Please contact us immediately at info@decabana.com

DeCabana runs exclusive sales and limited-time promotions throughout the year. Price adjustments are not available on past purchases.

Absolutely. Every product on DeCabana.com is 100% authentic and sourced directly from the brand manufacturing facility.

We accept returns within 10 days of delivery on unworn, unwashed items with original tags attached. Sale items and final markdowns can be exchanged or returned for an online store credit.

To initiate a return, please email info@decabana.com with your order number and reason for return. Our team will guide you through the process.

Return shipping costs are the responsibility of the customer, unless the item received was damaged or incorrect.

Once we receive and inspect your returned item(s), your refund will be processed within 5–10 business days to your original payment method.

At this time, exchanges are processed as a new order. Simply return the original item for a refund and place a new order for your preferred style or size.